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This shows you the differences between two versions of the page.

--- userdoc:start_old [2022/03/25 12:28] – created prall
+++ userdoc:start_old [2022/03/25 12:53] (current) – prall
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 Welcome to ECE Research Computing Services, also known as "ECEhelp". The purpose of this site is to provide basic information for members of the University of Toronto's Department of Electrical and Computer Engineering on the department's computing environment.
-The Research Computing support group provides technical support for all research users within ECE: professors, graduate students, postdocs, RAs, and visitors. There are also other support services available specific to undergrads, teaching labs and instructional computing. We provide support on networking, inventory and administration of departmental computers, software acquisition, installation and license administration, and remote access.
+The Research Computing support group provides technical support for all research users within ECE: professors, graduate students, postdocs, RAs, and visitors. Support for undergrads, teaching labs and instructional computing is provided by other support staff:
+  * [[https://www.ece.utoronto.ca/undergraduate-students/hardware-computer-labs/computer-labs/|ECE Undergrad Computer Labs]]
+  * [[https://www.ece.utoronto.ca/undergraduate-students/hardware-computer-labs/|ECE Hardware and Computer Labs]]
+  * [[https://undergrad.engineering.utoronto.ca/undergrad-resources/engineering-computing-facility-ecf/|Engineering Computing Facility (ECF) serving all Faculty of Applied Science and Engineering undergraduates]]
+ECEHELP provides support on networking, inventory and administration of departmental computers, software acquisition, installation and license administration, and remote access.
 Some computing services are provided by central UofT units, including @utoronto and @mail.utoronto "UTORmail" email services, UTORid, T-Card, UTORvpn and library services. For support on such campus-wide services, contact the UofT Help Desk at help.desk at utoronto.ca or phone x84357 (416-978-HELP). In person Help Desk/UTORid assistance is available on the ground floor of Robarts Library (depending on public health restrictions).
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-  * [[contact|Staff Contact Information]]
+  * [[contact|ECEhelp Staff Contact Information]]
-  * [[policies|Terms and Conditions for access]]
+  * [[policies|Terms and Conditions for access - your responsibilities]]
   * [[find_nw_info|ECE Computer Network Information]]
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   * [[licensed_software|Software licensed for use in ECE]]
-  * [[matlab|Our MATLAB licenses]]
+  * [[matlab|ECE's MATLAB licenses]]
   * [[matlab_self_install|self-install instructions to load Matlab on a PC you manage]]
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   * [[backups|Data backups]]
-  * [[find_nw_info#how_to_find_your_ip_and_mac_address|Finding your IP and MAC address]]
+  * [[send_large_files|Sending files that are too large for email]]
-  * [[virus_vs_email|If Antivirus software removes all your received emails]]
+  * [[find_nw_info#how_to_find_your_ip_and_mac_address|Finding your IP and MAC address]]
   * [[tips|Various helpful tips]]